Terms and Conditions

1. Overview

Welcome to firstscribble.com. This website is owned and operated by CountryLink Exim and TRIVANSH GLOBAL, operating under the brand name First Scribble.

Throughout the site, the terms “we”, “us” and “our” refer to First Scribble / CountryLink Exim / TRIVANSH GLOBAL.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including all policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors.

2. General Conditions & Account Security

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction
  • Account Registration:
    You agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials
  • Right to Refuse Service:
    We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion, especially if user behavior violates laws or harms our business interests

3. Products, Pricing & Accuracy of Information

  • Product Representation:
    We strive to accurately display product colors, textures, and details. However, a 10–12% variation may occur due to lighting and screen differences
  • Errors & Inaccuracies:
    We reserve the right to correct any errors in pricing, product descriptions, availability, or offers without prior notice—even after order placement
  • Pricing:
    All prices are subject to change without notice and are inclusive of applicable taxes

4. Payments & Billing

We offer secure payment gateways for all transactions. Accepted methods include:

  • Credit / Debit Cards
  • Net Banking
  • UPI
  • Cash on Delivery (COD)

You agree to provide accurate billing and payment information for all transactions.

5. Shipping, Returns & Exchanges

All purchases are subject to our Shipping Policy and Return & Exchange Policy.

By agreeing to these Terms, you also accept:

  • Refund handling fee of ₹200 per item
  • Exchange conditions and 30-day Credit Note policy
  • Mandatory uncut unboxing video requirement for damaged/incorrect items

6. Intellectual Property & User Content

  • Brand Ownership:
    All designs, product images, logos, branding elements, and website content are the exclusive property of First Scribble / CountryLink Exim / TRIVANSH GLOBAL

    Unauthorized use, copying, or reproduction is strictly prohibited and may lead to legal action

  • User Submissions:
    Any reviews, feedback, or content submitted by you may be used, edited, or published by us without compensation

7. Prohibited Uses

You are prohibited from using the website or its content:

  • For unlawful activities
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To submit false or misleading information
  • To transmit viruses, malware, or harmful code

8. Limitation of Liability & Indemnification

  • Limitation of Liability:
    First Scribble / CountryLink Exim / TRIVANSH GLOBAL and all associated parties shall not be liable for any direct, indirect, incidental, or consequential damages, including loss of profits, revenue, or data arising from use of our services or products
  • Indemnification:
    You agree to indemnify and hold harmless First Scribble and its owners, affiliates, employees, and partners from any claims arising due to your breach of these Terms

9. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Surat, Gujarat.

10. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

11. Contact Information

For any questions regarding these Terms:

  • Brand Name: First Scribble
  • Legal Entity: CountryLink Exim & TRIVANSH GLOBAL
  • Registered Address:
    2nd Floor, 161, Vaikunthdham Society
    Near Laxmikant Ashram Road
    Katargam, Surat, Gujarat – 395004
  • Email: care.firstscribble@gmail.com
  • Phone: +91 8128494929
  • Website: firstscribble.com